Problem
Today had came across this problem on a website hosted using the WordPress platform.
Error 503. Service Unavailable
The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.
What to do when this happened?
This occurred because the WordPress you are using is incompatible to the PHP on the server
Solution 1 Disable “ioncube_loader” and “ioncube_loader_4”
Disabling “ioncube_loader” and “ioncube_loader_4” will get the website back up and running. You would need to go to your cPanel as mentioned in this Namecheap support page.
Go to your cPanel
Disable “ioncube_loader” and “ioncube_loader_4”
Solution 2 Change PHP version
Alternative solution is to use a more recent version of PHP. You can adjust that in your cPanel as mentioned in this Namecheap support page.
Go to your cPanel
Select a more recent version of PHP
Questions
Feel free to contact us for any technical support questions. We provide IT support and computer repair services for Chatswood and surrounding suburbs in Sydney.